FAQ Watches

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How do I get a new battery?

You can buy a battery for your specific model here. All our watches can also be taken to a local watch shop for battery replacement, or be sent directly to us for battery replacement. We will only charge you a reasonable service charge, and this service also includes a pressure test to ensure proper re-sealing and water resistance. For a quote on battery replacement please send us an email to service@capellaind.com

How do I get a new spring bar?

Please visit our Spare parts section and locate which spring bar fits your model. We also sell a toolkit for easy do-it-yourself.

How do I change strap on my watch?

You can easily change to a new Tick & Ogle strap yourself. We also sell a toolkit for easy do-it-yourself adjustments on all your watches.

​What does ATM mean?

ATM means Atmosphere and is an international reference of pressure and water resistance. Please visit our Watch guide section for more info.

My watch is less than two years old, and has developed damage through wear and tear, what can be done?

Tick & Ogle provides a 2 year warranty valid from the date of purchase with a free of charge repair service. This service is provided for items that were damaged through normal use and have been cared for as per warranty instructions. Please visit the Warranty and repairs section for the exact terms and conditions.